- Encourage dissent.
- Outlaw vanilla. Go for purple cows.
- Ensure everyone embraces the concept of Positioning. Aim to own one thing.
- Find creative mentors
- Recognise Creatives; tell them you appreciate their work
- Don’t accept lazy work. Say no.
- The need for speed should not be an excuse for sloppiness.
- Reward them fairly and proportionate to their value.
- Make your agency a nice place to come to work.
- Train them; Books, daily chats, webinars, classrooms.