Sometimes I think Zuckerberg should rename his social media platform, Complain Book. He was wise to not include a dislike button as that would have been the most used feature of his creation. Oh good heavens!!! People could complain. It’s either about the poor customer service in Trinidad and Tobago or putting a business “on blast” for some discrepancy. Let’s not talk about the politics!!! When I see all of the complaints, I wonder if the writers are really interested in causing an improvement, or if they are satisfying the sinister part of their ego. I think it is the latter.
Some years ago, when McDonald’s had opened on Cipriani Boulevard, Port of Spain, I was taking a stroll at lunchtime, on the hunt for food. As I reached the exit of their drive through, which leads to the Boulevard, I had to jump backward as a vehicle zoomed out, missing me by inches. There was not a speed bump in place to slow down drivers as they neared the public walkway. At the office I spoke about my near disaster and a colleague said that the same thing had happened to her. I then decided to take action.
I wrote a polite letter to the manager of McDonald’s stating what had happened, suggesting that they quickly put in place some speed bumps before an unfortunate incident occurred. Shortly after, the bumps were installed and pedestrians were in less danger.
I got no accolades, nor likes. I did not go viral nor was I made to feel like a hero by the online trolls. My satisfaction was that McDonald’s listened and fixed an oversight. I so wish those people who cry out against victim shaming but have no problem with company shaming, would do as I did and address an issue politely to the management of the company that they feel was at fault. If this fails to cause a positive change, then, by all means, make the bacchanal.
