Marketing Strategy

My top 3 in Service
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We always talk about service in Trinidad & Tobago, or lack thereof. I am not one to do a broad brushstroke as I have encountered...
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Marketing is losing its mojo.
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I first wanted to work in HR, so I studied Management Studies with courses in Organizational Behaviour and Psychology.  On graduating, I returned to T&T...
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6 Biggest challenges facing marketers in T&T.
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Measuring ROI on investments Creating positive customer experiences Branding and brand discipline, in a sea of products and brands Mining insights by leveraging data Acquiring...
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Many times David is Goliath.
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I'm now reading David and Goliath by Malcolm Gladwell.  He is one of my favourite authors with his counter-intuitiveness.  “We have,” writes Gladwell, in summing...
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Why you don’t take a car to pick up your morning paper on the curb.
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We marketers love to do stuff.  Let's get the ad in the papers and fast.  Let's print flyers.  And lately, let's put some ads on...
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In the land of the blind, a one eye man is king.
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It's easy to throw up your hand and say your service will never improve.  The thing is you don't need it to be anywhere near...
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You don’t want to know what Dopson’s Roti Shop did me.
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Let me start with a confession.  I like Dopson's Roti.  I have followed it from Picton Street to lower Maraval Road and now to its...
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Your brand should have a sound and a smell.
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Some brands stink.  Literally.  You should make sure that your brand is properly represented through all of your customers' senses.  We tend to play the...
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Is Branding bullshit?
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Bones thinks it is.  I agree with Bones that far too much emphasis is placed on image and not enough is given to substance.  We've...
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When last have you listened to your customer?
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Yes you.  And I don't mean hiring a research house to do a focus group for you.  I'm talking about listening yourself.  So if you...
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7 Common Brand Management Mistakes.
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Not knowing what your brand stands for and does NOT stand for.  "The essence of strategy is choosing what not to do." - Michael Porter ...
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Does Share of Voice equal Share of Market?
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Firstly a Share of Voice Definition: SOV is defined as an individual brand’s percent of the total spending for the category for a specific time...
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